PhysioUpdate 24th May 2022

Power Diary customers can now access 'game-changing' Health Practice Operations Manual
Health Practice Operations Manual

News from our partners

Physiotherapists who use Power Diary, an online practice management software, can now access an in-platform Health Practice Operations Manual.

The development – said to be an industry-first – allows practice owners to create, implement and update a set of policies and procedures that support operational consistency, enable sustainable growth and ensure compliance with their professional, ethical and regulatory obligations.

'Governance is not typically considered an exciting topic but it is vitally important for the safe operations of an efficient business and can lead to stellar growth,' said Damien Adler, Power Diary's co-founder.  

Mr Adler continued: 'Practice owners often know they need a practice manual but simply don’t have time or resources to create one from scratch. It can be an overwhelming task.

'Having had the opportunity to support thousands of practitioners globally, we are thrilled to provide them with both the technology to create and manage a practice manual, along with over 100 pre-written policies and procedures that can be used straight away. We think this will be an absolute game-changer for many practices.'

The operations manual was developed by a team of healthcare practice managers and administrative experts with more than 50 years' combined experience.

Through accessing the operations manual, users have access to a core set of policies and procedures for areas such as:

  • team support and development
  • health and safety
  • security
  • confidentiality and privacy
  • customer service
  • physical environment
  • each topic can be configured to suit the business

Tercyus Ribeiro, Power Diary’s data protection officer, said: 'The legal vulnerability that practices are exposed to due to a lack of policies and procedures could potentially put them at risk.' He added: 'When practices configure this feature, they are adding an important extra layer of protection to their business.'

Power Diary’s Health Practice Operations Manual is available to new and current customers at no additional charge. The manual must be activated by an administrative user on the account. For more information on the Health Practice Operations Manual, visit

Power Diary includes calendar management, automated appointment reminders (SMS + email), custom treatment note templates, client database, waiting list, client invoicing, an online booking portal, two-way SMS chat, and a lot more! Power Diary is designed specifically for health clinics and its clients range from sole practitioners through to large, multi-location practices.

Physio professor Suzanne McDonough shines spotlight on need for more physical activity
Professor McDonough is the head of the school of physiotherapy at RCSI in Dublin

Physiotherapist Suzanne McDonough is aiming to improve budding doctors’ knowledge about the role that physical activity can play in improving the health of people living in Ireland.

Professor McDonough, who is head of the school of physiotherapy at RCSI University of Medicine and Health Sciences in Dublin, is one of four speakers lined up to contribute to a webinar that is scheduled for 25 May. Titled National Seminar Series: Enhancing teaching and learning of physical activity in Irish medical curricula, the event is due to start at 12.30pm.

The event is being held amid concern that roughly one adult in two in Ireland (about two million adults or 54 per cent of the adult population) is failing to meet the country's National Physical Activity Guidelines, placing them at greater risk of non-communicable disease, disability and premature death.

Though doctors can play an important role in supporting people to be more active by evaluating their activity levels and providing advice, many admit they have insufficient knowledge, skills and confidence to promote physical activity to patients.

People signing up for the event are will be given opportunities to hear practical examples and share experiences of integrating physical activity teaching into undergraduate healthcare curriculum. Other speakers include Ann Gates, honorary associate professor at the University of Nottingham and honorary visiting professor at Plymouth Marjon University, and Orla McGowan, head of training and programme design at the Making Every Contact Count programme at Ireland’s Health and Safety Executive.

To find out more about the event, visit:

Professor McDonough, who graduated in physiotherapy at University College Dublin in 1989, is also a visiting professor at the University of Southampton and an honorary professor at the University of Otago in New Zealand.

Digital Health paper

Professor McDonough recently took part in a study that examined the characteristics of digital tools used to promote physical activity in people with long-term health conditions (LTCs). The findings, published last month in Digital Health, showed that digital tools have become increasingly popular in the last decade. It is, however, important to establish whether they are better than traditional care for managing certain heath issues. The study also focused on understanding people’s level of ability to use these tools.

We wanted to know if the tools were designed to manage multiple conditions that a person has, what type of people were included in the studies, and exactly how the digital tool was delivered to people [Suzanne McDonough]

Describing the approach in an article appearing on the RCSI's website, Professor McDonough said: 'We carried out a very broad search of all literature published over a decade, from 2009 to 2019, to find studies that looked at the use of digital tools to help people with one or more LTCs to remain physically active.

'We wanted to know if the tools were designed to manage multiple conditions that a person has, what type of people were included in the studies, and exactly how the digital tool was delivered to people. A strength of our review was that we scoped across 18 different LTCs and, unlike previous reviews, we identified a wealth of studies.'

The most common digital tools were websites, which were often linked to a wearable device such as Fitbit or Apple Watch. In most cases, a healthcare professional helped people to use the digital tool to set goals and to monitor their physical activity.

'The scoping review methods we used in this review don’t enable us to say at this point whether the digital tools we identified are better than traditional care, but it was notable that the studies in the review are not representative of the largest proportion of people with LTCs – older adults and those with multiple health conditions. It is also unclear what people’s experiences are of using digital tools, which is really important to understand for long-term engagement,' Professor McDonough said.

Professor McDonough added: 'Given it is likely that there is overlap in approaches across conditions, it is important to draw this evidence together to inform future directions in this important area for health. We currently have a review underway to find out the effectiveness of these digital tools.'

The study was a collaboration between researchers in Ireland and the UK and was funded by RCSI and the National Institute for Health Research Wessex Applied Research Collaboration.

To read the full version of the article on the RCSI website, visit:

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